Terms of service

Acceptance of Terms

By accessing or using sanao.health (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

Description of Service

sanao.health is an AI-powered health information search platform that aggregates and categorizes publicly available health information from search engines and online sources. The Service provides categorized results for health-related queries but does not provide medical advice, diagnosis, or treatment recommendations.

Medical Disclaimer

Important: This service is for informational purposes only.

  • Not Medical Advice: The information provided is not intended as medical advice, diagnosis, or treatment.
  • Consult Healthcare Professionals: Always seek advice from qualified healthcare providers for medical concerns.
  • No Doctor-Patient Relationship: Use of this Service does not create any doctor-patient relationship.
  • Emergency Situations: For medical emergencies, contact emergency services immediately (e.g., 911).
  • AI Limitations: Results are generated by artificial intelligence and may contain errors or inaccuracies.
  • No Guarantees: We make no warranties about the accuracy, completeness, or reliability of any information.

User Accounts and Age Requirements

  • You must have a Google account to use subscription features.
  • Minors: Users under 18 may use the Service, but we recommend parental supervision.
  • Parental Responsibility: Parents/guardians are responsible for minors’ use of health information.
  • You are responsible for maintaining account security.

Subscription Terms

Free Tier

  • Up to 6 searches per month.
  • 1 “Learn More” click per search.
  • Pro ($9.99/month): 30 searches, 2 “Learn More” clicks per search, 7-day search history.
  • Premium ($19.99/month): 60 searches, unlimited “Learn More” clicks, 14-day search history.

Billing and Cancellation

  • Monthly Billing: All subscriptions are billed monthly through Polar.sh.
  • Auto-Renewal: Subscriptions automatically renew unless canceled.
  • Cancellation: Cancel anytime through your account settings.
  • No Refunds: No refunds for partial months; service continues until subscription period ends.
  • Payment Disputes: All payment processing is handled by Polar.sh; disputes must be resolved through their platform.

Acceptable Use

You agree not to:

  • Use the Service for commercial redistribution of results.
  • Attempt to reverse engineer our algorithms.
  • Use automated tools to excessively query the Service.
  • Share subscription accounts with others.
  • Violate any applicable laws or regulations.

Content and Intellectual Property

  • Source Attribution: All results include source links to original content.
  • AI Processing: Our algorithms analyze and categorize publicly available information.
  • User Content: You retain rights to your search queries.
  • Service Content: Our categorization and presentation methods are proprietary.

Data and Privacy

  • Search History: Stored for the subscription period duration (7-14 days based on plan).
  • No Personal Health Data: We do not store personal health information.
  • Google SSO: Authentication is handled through Google’s secure systems.
  • See our Privacy Policy for complete details.

Limitations of Liability

To the maximum extent permitted by law:

  • No Warranties: The Service is provided “as is” without warranties of any kind.
  • Limited Liability: Our liability is limited to the amount paid for subscriptions.
  • No Consequential Damages: We are not liable for indirect, consequential, or punitive damages.
  • Health Decisions: We are not responsible for any health decisions made based on Service results.
  • Third-Party Content: We are not responsible for the accuracy of third-party sources.

International Use

  • The Service is available worldwide.
  • Users are responsible for compliance with local laws.
  • Some features may vary by location.
  • Content is primarily in English and French.

Service Changes and Termination

  • We may modify, suspend, or terminate the Service at any time.
  • We may update these Terms with reasonable notice.
  • Continued use constitutes acceptance of changes.
  • You may terminate your account at any time.

Governing Law

These Terms are governed by Canadian law.

Dispute Resolution

Any disputes regarding these Terms will be resolved through the appropriate legal channels in Canadian courts.

Severability

If any provision of these Terms is deemed invalid, the remaining provisions remain in effect.

By using sanao.health, you acknowledge that you have read, understood, and agree to these Terms of Service.